Baraglia, Alex O. “Empathy in the Administrative Field of Healthcare: Soft Skills Training and Its Impact on the Patient Experienced Its Impact on the Patient Experiencework”. Revista del Hospital Italiano de Buenos Aires 45, no. 3 (July 25, 2025): e0000393. Accessed August 3, 2026. https://ojs.hospitalitaliano.org.ar/index.php/revistahi/article/view/393.