From Control to Care: Healthcare Leadership in the Age of Artificial Intelligence
DOI:
https://doi.org/10.51987/Rev.Hosp.Ital.B.Aires.v46i4.1331Keywords:
transformational leadership, hospital management, artificial intelligence, ethics of care, empathy, automationAbstract
Artificial intelligence is redefining hospital management models, shifting control tasks toward automated systems and demanding a new kind of leadership centered on the human dimension of care. This article examines the transformation of leadership in high-complexity hospitals in the context of growing automation, exploring the risks of coercive managerialism and fear-based cultures, and proposing an ethical framework grounded in trust, empathy, and moral responsibility. The study argues that future hospital leadership must act as a reflective counterbalance to algorithmic administration, preserving ethical deliberation and human presence in decision-making. In contexts where technical perfection tends to replace human judgment, to lead will mean to sustain presence, listening, and moral imagination as the foundations of care in the digital era.
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